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Support
Support that actually answers.
Most questions get a reply within one business day. Pick the channel that fits.
Email support
Best for account, billing, bugs, and anything that needs a thread. Replies from a real person at support@crawlwithai.com.
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Quick answers to the most common questions about install, AI promotions, attribution, and pricing.
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Use the contact form for longer threads, partnerships, or pre-install questions about your store.
Open contact formWhat we cover
- Install, setup, and onboarding
- AI Mapping and AI Promotions
- Billing, cancellation, and refunds
- Privacy, GDPR, and DPA requests
Response time
Mon to Fri (Mumbai, IST)
Under 24 hours
Weekends and public holidays
Under 48 hours